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Exchange 2007 Messaging Record Management

Alexander Zammit

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A Software Development Consultant with over 20 years of experience. Many of his projects involved Exchange integrated applications, including a FAX server, a mail security product and anti-spam products.

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Exchange 2007 introduces Messaging Record Management, broadening the scope of automated mailbox processing. Here is what MRM brings and how to configure it in Beta 2.

Group Managed Folders within a Policy

Select New Managed Folder Mailbox Policy from the Actions pane.

Managed Folder Mailbox Policies

The policy only requires a name and the list of folders whose content settings are to be enforced. Click on the Add button to select the folders and complete configuration.

New Policy

Associate Policies to User Mailboxes

Policies may be set immediately on creating a mailbox. Otherwise these may be associated in a separate step. This is one area where the power shell is very useful. It can easily configure multiple mailboxes with a single command. Here is the command to associate the "Sales Mailbox Policy" to the user1 mailbox:

set-mailbox -Identity user1 -ManagedFolderMailboxPolicy "Sales Mailbox Policy"

Otherwise select the mailbox properties from the Exchange Management Console.

Mailbox Properties

From the Mailbox Settings page open the Messaging Records Management properties.

Mailbox Settings Page

In the dialog that opens, set the 'Managed folder mailbox policy' checkbox, click on Browse, and select the policy.

Policy Selection

Set the Schedule for the Managed Folder Assistant to Enforce the Policy

We are almost done. We just need to enable the Managed Folder Assistant on the Exchange Mailbox server.

Server Properties

Open the server properties and select the Messaging Record Management page. From here select 'Use Custom Schedule' and click on Customize to specify when the assistant is to run.

Folder Assistant Schedule

Save changes and sit back until the Assistant kicks in. Actually what about forcing it to run immediately? The console thus not provide for "Run Now" functionality in Beta 2. I hope this is included into the final release. In the meantime we can switch to the power shell and run the assistant using the command:


Once run, the assistant will create any custom managed folders and enforce the policy. Here is how the custom folders look like in OWA:


Final Tips

Exchange 2007 provides revamped mailbox management. As one weapon in the policy and compliancy arsenal, messaging record management is destined to be an Administrator's favorite.


TechNet: Managing Messaging Records Management

User Comments - Page 1 of 1

Waheed 16 Jun 2010 14:55

i need some help............can anyone please tell me how to it will affect existing items,,,,,,suppose i have 4 years old mailbox with me........and i set retention policy for 180 days.....meanz it should delete all emails older then 180 days.......................i have selected "When delivered,end date for calendar and recurring tasks" from Retention Period Start ...............................

but still no email is deleted from the i missing anything ???? i need to delete all items in specific mailbox older then 180 days......................thanks
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